Background of the Study
Viral marketing leverages the rapid spread of information across digital platforms to promote products or services. By creating engaging, shareable content, businesses can amplify brand awareness, foster consumer engagement, and drive sales (Okoro & Adekunle, 2024).
Konga, a prominent e-commerce platform in Nigeria, employs viral marketing strategies to attract customers and boost sales. These campaigns often involve social media challenges, influencer collaborations, and creative advertisements targeting diverse audiences, including those in Jigawa State.
However, the effectiveness of viral marketing in directly influencing sales outcomes remains a subject of debate. While viral campaigns generate significant attention, translating this interest into measurable sales requires a deeper understanding of consumer behavior and engagement metrics (Abubakar & Yusuf, 2023). This study examines the influence of Konga’s viral marketing campaigns on sales performance in Jigawa State.
Statement of the Problem
Although Konga has achieved widespread recognition through viral marketing, the actual impact of these campaigns on sales in Jigawa State is unclear. Factors such as limited internet access, cultural differences, and the transient nature of viral content may hinder the effectiveness of these strategies (Ibrahim & Usman, 2024).
This study investigates the relationship between viral marketing campaigns and sales outcomes for Konga in Jigawa State, identifying strengths and challenges in leveraging this marketing approach.
Objectives of the Study
Research Questions
Research Hypotheses
Scope and Limitations of the Study
This study focuses on Konga’s viral marketing campaigns and their impact on sales in Jigawa State. It excludes other marketing strategies or regions and does not address long-term brand equity or customer retention impacts.
Definitions of Terms
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